A stone fell out!

Hi Dora, I am writing to you for my sister. She has a PANDORA Intricate Lattice Clear CZ (size 50) and 2 off the stones fell off. A PANDORA associate confirmed that it was not caused by damaged but said because she bought it...

I lost one!

  Dear Dora, I was directed to you by Pandora flagship store in Kensington as you maybe to help me. A few days ago, I lost one my PANDORA Rose Feather earrings (code 280680CZ). I purchased them around a year ago in Dublin and unfortunately this particular item...