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Coronavirus Update

Coronavirus Update

Pandora release safety measures to protect customers and employees.

Pandora safety measures

Over the last week the Coronavirus has changed the world. Many have experienced both difficult decisions and situations. During this time it is important not to panic but follow the health and safety advice provided.

Like many of you, I have spent the last few days making the changes necessary to keep my family, friends and myself safe. Now that I am in a position to resume blogging I will keep you up to date with Pandora news.

Pandora will conduct frequent and extensive cleaning in each store to keep customers, employees and their respective communities safe. Special attention will be given to all touchable surfaces, such as door handles, counters, and displays. Presentation trays will be thoroughly cleaned after each use. 

“The health and safety of our customers and employees is our top priority. We are closely monitoring developments of the Covid-19 (Coronavirus) and are following guidelines from the government and relevant health authorities. Thank you for being a loyal customer.” 

Pandora

Pandora request customers to observe the following guidelines to ensure a safe shopping experience:

  • Please keep one meter apart from other visitors in the store
  • Have patience if you experience that we limit the number of people in the store
  • Feel free to use the sanitizer in our store
  • Please refrain from trying on the jewellery, unless you are quite certain that you wish to purchase it. Please notify the staff if you have tried on a piece 

It is also safe to shop online at pandora.net or in the US at BeCharming.com 

For your reassurance as a customer, all jewellery will be packed in clear transparent bags inside jewellery boxes, free from contact. Orders from the UK Pandora eStore will also be delivered free of contact through letterboxes. 

I hope you and your family are well and keeping safe. What is your current situation? If you are in lockdown or staying at home, what are you and your family doing to keep motivated? Share with us in the comments below…

pandora gwp promo

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Nicola
Nicola

I did the bracelet promo but the bracelets too big do you think they will exchange it due to these times.

Nicola
Nicola

I’m from the uk and work at a nursery and have been told we’re closing I feel very sad confused and scared of the unknown I’m sure and hoping we will know more today.

Priscilla
Priscilla

Hola Dora, espero que estés bien. En Costa Rica estamos de locos con lo del virus, se recomienda no salir, yo voy del trabajo a casa directo salvo el lunes que fui a Pandora para aprovechar promoción de brazalete gratis por compra. En las tiendas atienden con guantes por prevención. Siempre oración para que esto pase pronto. Un abrazo y cuídate mucho

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Dora
Dora

Hi Pricilla,

Thanks for the comment. Stay safe sweetie 😷

Dora
💗

Paula
Paula

I was wondering about the March charm too. The stores in the US are closed

Dora
Dora

Hi Paula,

Thanks for the comment. Things change very quickly in Coronavirus world, I spoke to Pandora on Monday and had the info ready to release tomorrow. I will have to double check again tomorrow to see what the latest news is.

Have a great day,

Dora
💗

Emily
Emily

Hi! My local Pandora stores in Canada are closed until at least March 27. Any word on how they will manage the March 2020 charm? Is the release being delayed or will it only be available online?

Dora
Dora

Hi Emily,

Thanks for the comment.

There will be news on the March charm tomorrow, I will be doing a live blog from 9pm GMT.

Have a great day,

Dora
💗

Sara
Sara

Thank you for this post, its very reassuring smile
Do you perhaps know where customers from countries who do not have an official online store on Pandora.net (such as Hungary), could buy Pandora jewelry safely?
Thank you in advance and for the great work in always bringing news and updates on Pandora smile

Dora
Dora

Hi Sara, Thank you for this comment. I don’t have an answer to your question as of right now, but you raise an important and serious point. There are other countries such as Belgium that do not have an online store and desperately need one. This would be an excellent time for Pandora to redirect resources into online sales in countries that currently do not have this option. I am sure they must be thinking about it, and I know they read this blog. I would just suggest that you be a bit patient as it won’t happen overnight. Have… Read more »