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Pandora 20th Anniversary Frog Charm

Pandora 20th Anniversary Frog Charm

Hop for joy… the second Pandora 20th Anniversary charm is here!

Pandora 20th Anniversary Charms

Throughout 2020 Pandora will mark 20 years of their Pandora Moments charm bracelet with a special collection of charms.

Each month Pandora will relaunch one of their beloved Moments charms featuring the 20 year logo. The 2020 Limited Edition Pandora Charm series started in January with the release of the 20th Anniversary Strawberry charm.

Due to its massive collectability, the Pandora 20th Anniversary Strawberry charm sold out online in just 3 hours! I was fortunate to be able to purchase one and you can read my review of it here.

The Frog Prince

The second Pandora 20th Anniversary charm will be the cute Frog charm!

Limited Edition 
Pandora 20th Anniversary Frog Charm 
(798953C00)

Limited Edition
Pandora 20th Anniversary Frog Charm
(798953C00)

Perfect for nature themes or fairytale styles, the original Pandora Frog (790247) charm was a much loved bestseller. The new Pandora Limited Edition 20th Anniversary Frog (798953C00) is just as sweet and features the 20 Year logo engraved on his little tummy.

Limited Edition 
Pandora 20th Anniversary Frog Charm 
(798953C00)

Each Limited Edition Pandora 20th Anniversary Frog (798953C00) charm will include a special certificate. Unfortunately some collectors did not receive a certificate with their purchase of the 20th Anniversary Strawberry charm. However this was apparently due to a problem which I have been told has now been fixed 🙂

Limited Edition 
Pandora 20th Anniversary Frog Charm 
(798953C00)

A limited number of Pandora 20th Anniversary Frog (798953C00) charms have been produced and will only be available until sold out.

The Pandora Limited Edition 20th Anniversary Frog charm will be released online at the Pandora eStore and in select stores globally on Thursday 20th February 2020.

Limited Edition 
Pandora 20th Anniversary Frog Charm 
(798953C00)

I will be staying up late tonight to make sure I can place my order of the Limited Edition Pandora 20th Anniversary Frog (798953C00) on the Pandora UK eStore!

Are you collecting the Pandora 20th Anniversary Charm Series? Were you fortunate enough to get the 20th Anniversary Strawberry charm? Share in the excitement in the comments below…

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Sheila C
Sheila C

Thankfully I managed to get the frog charm online in Aus. It was listed at 8am sharp on 20th. HOWEVER, if you typed ‘frog’ or the code in the search engine, it would say ‘the page you are looking for is not found’…my friend was messaging me at the same time, because 2 minutes later I still could not find this charm…her message stated ‘go to side menu bar and at the drop down click on ‘charms’ and so I did that and there it was, the very first charm listed and I snapped it up. So our system had… Read more »

Dora
Dora

Hi Sheila,

Thanks for the comments and your insights. I had the same issue on the UK site a search of ‘Frog’ was not bringing it up so I clicked on the link I had made on my own site here and it went straight through.

Next month I am going to put links to AUS, US and Canada as well as UK.

Is that 8am Melbourne time?

Thanks
Dora
💗

Sheila C
Sheila C

Hello Dora…You are welcome. Yes, its 8am Melbourne time. I think everyone is going to try to be more prepared for the next releases, however, with such a limited amount being allocated to the Aussie market, many will still miss out sadly. Looking forward to the [ moderated](confirmed) in March…Thank you for all your amazing information that you provide us ‘dora’ lovers out there.

Sharon
Sharon

Absolutely fuming that not one shop in north wales have had the 2020 frog in and the Liverpool 1 shop said they wouldn’t keep one till I traveled an hour and a half to the shop to pick it up.😡😡

Dora
Dora

Hi Sharon, Thanks for the comment. To be honest the best place to buy it in the UK is online. I had a live blog on this website and will be doing it again in the future, I had a direct link to the charm which really helped a lot of people to find it. It sold out online in 16 minutes but at least the UK has been consistent with the time they go online and the website held up to the traffic unlike the US site which crashed under the weight of traffic. I appreciate your frustration with… Read more »

Patricia
Patricia

I cannot wait for march [moderated] charms <3

Dora
Dora

Hi Patricia,

Thanks for your comment. I appreciate everyone’s excitement and I know there are a lot of rumours circulating on social media. I have a confidentiality agreement with Pandora and cannot reveal the future charms until the embargo is lifted on the 19th of each month.

I think it is a shame that people who work in Pandora stores are photographing merchandise and promotional materials and putting it on their social media. We have not got our breath back from this months race for the Frog 😅 Lets try to enjoy the one we have first 😊

Have a great day,

Dora
💗

Patricia
Patricia

o wow, I never thought about how this ppl from polish pandora group gets this infos eek

Rossella
Rossella

Ciao Dora mi dispiace per quello che è successo negli USA. Io sono riuscita ad ottenere il charm ma è stato molto più complicato di gennaio. Credo che, per l’Europa, Pandora l’abbia messo in vendita a mezzanotte (ora di Greenwich) perché a mezzanotte (ora italiana) non c’era nulla, neanche un riferimento al ventesimo anniversario. Verso l’1 di notte, sulla pagina iniziale del sito, hanno messo i riferimenti al ventesimo anniversario ma il charm non c’era. Ho temuto che Pandora avesse deciso di non venderlo online perché trovavo solo l’elenco dei negozi dove lo si poteva acquistare. Credo che Pandora si… Read more »

Dora
Dora

Hi Rosella,

Thanks for the comment. It seems each country has its own time that it goes online.i hope you got your charm in the end.

Have a great day,

Dora
💗

Jen
Jen

Hi Dora! I was able to get one at a local store, but before going I checked eBay and was livid to see store employees selling more than one to customers. It’s truly disgusting and sad that they would allow it. This person posted the receipt of the 4 charms and on it was the location and person who sold it to them. I reported this to pandora consumer affairs and hope they enforce the one per customer policy

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Dora
Dora

Hi Jen,

Thanks for the comment, I am not happy about all the frogs on ebay. How do you know that this lady actually works in the store?

In the middle of January I heard about stores in the US selling the Frog early, it is tempting to get involved but I have known Pandora employees loose their jobs for selling charms early so I have stayed out of it.

Have a great day,

Dora
💗

kerryanne wright
kerryanne wright

hi everyone I managed to get my frog charm instore today with the certificate and was told by the assistant that if I took in my receipt for my strawberry charm they could give the certificate for that as well

Dora
Dora

Hi Kerryanne,

Thanks for the comment and for sharing. That is a very good bit of info. I am going to do another 10 Things about this February launch and that will likely be one of the points, very good news.

Have a great day,

Dora
🐸

Nichol
Nichol

Awww Dora! You know I’m a huge fan of yours and Pandora!!! Needless to say. This was an absolute cluster and disappointment in the US. You’ve heard the story I’m sure a million times so I won’t bore you with the details. I’m just crushed for my Pandora sisters who were up and waiting and still didn’t get one. It kinda takes the excitement away from me knowing that even if you stay up you may not get one.

Instagram
mypandoracharmedlife
Dora
Dora

Hi Nichol, Thanks for the comment. I was asleep when it all unfolded so am still not really sure what happened or if anyone was actually able to buy one. I did a poll on my IG to see who got one online in the US but the small amount who said yes did not seem to be in the US. We need some clear info about what time it goes on sale in the US. Hopefully we can get some clear ideas for next time. I think different countries having different release strategies is entirely up to them, but… Read more »

Katt
Katt

Hello! I was able to get a charm from the US store. I live in Florida. I experienced a lot of issues with the website, like when I selected the frog charm, it would have an error message at the next screen. I would also be signed out so I’d have to re log in. I used both my iPad and iPhone until I was able to get to the order page on my phone. I was able to buy the charm at 12:05 EST.

Dora
Dora

Hi Katrin,

Thanks for the comment, I am happy you got one. I was trying to buy something else online today on a MacBook and it wouldn’t go through in Safari, but I tried chrome and it worked. I think it is a good idea to use different platforms and browsers.

12:05 is that 5 minutes past midnight or noon?

Have a great day,

Dora
🐸

Katt
Katt

Sorry 12:05 AM. I didn’t even think about using different browsers, so I will keep that in mind for next time. You have a great day as well. smile

NICHOL OROZCO
NICHOL OROZCO

You are so sweet! And ideally that would be so fun if Pandora made this a little easier and their website better to navigate. During my live video it was actually quite frustrating and heartbreaking to be with everyone when nothing was working. I love this community and it drained me in a way these things aren’t supposed to drain you (I mean, it is just a charm after all LOL). Thank you for thinking of me! I’m open to it but let’s chat about what you envision that to look like. I’ll reach out soon on IG.

tanya Chisholm
tanya Chisholm

Pandora Canada Estore did not bring up the FROG in search until 6AM ( i set an alarm every hour through the night not knowing when it would be available) , and after clicking on it , would say … page not found. I added to my favorites, and when reviewed my favorites list at 6:15 said out of stock. I would like to know if anyone in Canada was able to order off the Estore. Strawberry had the exact same issue. This collection would be a huge seller (also add a “20” marked bangle!!) Limited edition items are one… Read more »

SRK
SRK

I was up refreshing every 5 minutes from 11:00 pm until 3:30 am. And then up every hour from then until like you at 6 am, it ended up being sold out when it appeared. What the heck!

Lindsay
Lindsay

Ugh having tried and failed both months to get one of the charms and my local store not carrying them at all I don’t know if I want to bother with trying for the others. It’s just been such a cluster to try and even find them on the site and then when you do it’s already gone. Thanks but no thanks I will get sleep and save myself the frustration… I mean unless the next month is amazing haha

Lili
Lili

I hear you! I had something similar happen to me in Canada. I clicked and refreshed every 2 minutes for 4 hours straight, thinking maybe it was a PST vs EST time thing and it would not even show the charm. Then at around 5 am PST I click again and there it is but out of stock! I am in several Facebook groups and nobody seems to have been able to buy online in Canada, at least nobody has piped up. So the question is whether they even sold the charm at all. Makes me so mad.

Meg
Meg

In Poland on 12:30 AM was only the strawberry charms, by searching frog charms there were no results. On 6:00 AM it was sold out. I went to store in Warsaw and after 10 minutes after opening I have bought the last charms. And I saw that the woman has bought 6 limited edition charms and I am very disappointed, because they said that one person can buy one charms.

Dora
Dora

Hi Meg,

Sorry for your disappointment. People shouldn’t be buying 6 of them 😔

Hope you get one next time,

Dora
💗

Deborah Craig
Deborah Craig

Happened to me too on the US site. It’s in my wish list. When I moved it to my cart I couldn’t check out. In wish list out of stock now. I’m wondering if they have received them yet. 😢

Dora
Dora

Hi Deborah,

Thanks for commenting. I remember this has happened before when Pandora.net in a country puts a charm up before they are ready to sell it. It is as if the marketing side of the site is separate from the shopping side, but we don’t see that.

I don’t know what is happening in the US, staying up late for GMT was kinda exhausting and I didn’t have the energy to follow through for US and Canada as well.

I didn’t see anyone in the US who successfully got one.

Hope you find it,

Dora
💗

cali4ya
cali4ya

Here in the US. Pacific time. The product appeared at 9:05 by searching with the product number but then cycles at the page. I’ve been trying to log on since and the product can not be found. So bummed

Dora
Dora

Hi Cali,

Thanks for the comment, the US seems to have a glitch. It is disappointing, as I don’t know anyone who got the charm yet online. I don’t think Pandora are playing games as some claim. I think it is a technical error.

Have a great day,

Dora
💗

Tiffany
Tiffany

You can find it on the US site now! In the search box type in 2020 frog and it will pop up. Next add it to ur wish list. Then go into ur wish list and you can add it from there. If you try to add it by just searching for it and clicking on to it, it will take you to an error page. So you have to add it to ur wishlist. I’m sure the option will change at 12am

cali4ya
cali4ya

Thank you . Your method was successful…….. but now OUT OF STOCK

Sunshine
Sunshine

I was able to add it to my wish list but out of stock, Pandora has failed at doing limited releases. There should not be special steps and tricks needed to add to cart, there isn’t even a landing page for the product like the strawberry. Ridiculous and unfair to the consumers.

Thank you for providing this helpful tip, it will definitely help!

Jen
Jen

I did that at 12am and could not check out at all. I then refresh and get an error message.

BooLeiU
BooLeiU

I was able to place an order, but Pandora went back and cancelled it saying they can’t fulfill the order.

Jen
Jen

I wonder if anyone was successful purchasing it

Erika
Erika

Nope! I “successfully” ordered it (in US) by doing the wish list method. Got the “order processing” email. Shortly thereafter, received the email saying my order was cancelled. I am seriously HOPING they are just trying to release it in the morning when more people can have access. They seriously need to release more information on this because this is insane.

Jen
Jen

this was poorly executed – just letting customers know they are releasing it on the 20th of each month isn’t saying much. They should have stated what time it will be released whether it be EST, pacific etc

Erika
Erika

In the US — what’s the way to find it again? Once logging in? And will it release midnight eastern time or central time or west coast time?

Sammi
Sammi

Got it! Thanks Dora, so exciting to be part of this smile

Dora
Dora

Hi Sammi,

Thanks for the comment. I am so glad you you got one. I’m looking forward to seeing this little chappie 🐸

Dora

Yves Agnew
Yves Agnew

Super excited for this one, it’s adorable! 🐸 thank you for sharing 🥰

Instagram
pandora_princess_
Dora
Dora

Hi Yves,

Thanks for the comment, did you manage to get one?

Dora
🐸

yves
yves

Yes, I managed to get one! Did you? 🐸

Dora
Dora

Congrats 🥳 Yes, I got one as well a few mins past midnight, All sold out by 00:16 😬

Sarah
Sarah

Exciting – Thansk for the review

This was my response from pandora about the certificate issue with the strawberry charm

Thank you for your response.

Unfortunately, I must reiterate that we are unable to source certificates. I can confirm that there was an error made by our online colleagues who accidentally sent out certificates along with orders although it was decided Pandora UK as a company were opting out of this.

I do appreciate how disheartening this situation is and I hope your faith in Pandora can be restored.

Again, I can only apologise for this inconvenience.

Dora
Dora

Hi Sarah,

Thanks for your comment. This is strange as I was told that there was an error in the UK and that it would be sorted out this time and we would get certificates.

Guess we will have to wait and see,

Hope you get the charm 🐸

Dora

Nicola
Nicola

Ahhh and so it begins ☺️☺️😂😂

Dora
Dora

The hype is real 🐸

Pernille
Pernille

I seriously do not have enough words to express how excited I am!! 🐸🐸🐸

Instagram
pernille_elgaard
Dora
Dora

Hi Pernille,

It was an exciting but tiring evening/night. Were you able to get one?

Dora
🐸

Pernille
Pernille

Yes very tiring. I didnt know when it would go online because last time I didnt figure out to log in till the morning so I didnt know when it had come on. But it didnt go up at midnight and then I went to sleep after awhile and woke up again around 1.30 and then it was there! So the Danish website is obviosuly on British time! But now I know! And yes I did get it! 🐸

Dora
Dora

Congrats 🥳 and good info to know for next time.